Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Tuesday, August 02, 2016

eBay Adventure - Sellers R Us

                It’s August and I’ve relisted my two shoes that the fraudsters got me for last month. It is all about rebounding! Immediately I have received questions from a persona about my mules’ soles and the definition of new with defects. I tell the buyer that everything is in pristine condition except the soles which have minor scuffs on them. I photograph the soles and thank her for visiting my store. In between this exchange, I learn that the email is another seller. Who knew? My mind blown! Now I have been an eBay seller for all of 6 weeks and I already feel like I am part of the eBay seller community (Well, I am very big on courtesy and providing quick and high-quality customer service. I pride myself on shipping out my merchandise the same business day that I receive them). I have learned so much from customer and their inquiries. They have improved my customer service and ability to deliver.

Visit my eBay store here: http://www.ebay.com/usr/carljenkin_6

Sunday, November 29, 2015

Moving from Writer to Mentor During Nanowrimo

                Nanowrimo is grueling. I will be the first to admit this. This is my first time winning in 8 tries. As soon as I have won I have morphed into mentor role because I need to see more people win. I have shared participants my tips and stories of my overcoming writer’s block (It’s real that the first 43,000 words were easy but I get writer’s block with 7200 words to go. I have managed to snap out of it by writing 8900 words in 2 days winning Nanowrimo with 51,630 words.). Mentoring comes easy for me because I love to communicate with people and exchange ideas. It is the 29th and there are still people winning the competition, and people who need encouragement to cross the finish line. 

Nanowrimo Badges

Monday, April 27, 2015

Employing the Three Cs to Improve Your Personal Career Brand

Now more than ever it is imperative that any professional has a personal career brand. It is no longer, just do your job and update your resume. The average person will have in between 7-10 jobs in his lifetime. You must actively manage your career to find the next job; hence, the importance of creating and maintaining a stellar personal career brand. The three Cs necessary towards creating your best personal brand are clarity, consistency, and constancy. The combination of these three guarantees that you’ll attract the people and employers in your target market.
Dictionary.com defines clarity as ‘clearness or lucidity as to perception or understanding; freedom from indistinctness or ambiguity.’ It is essential that you get clear about who you are, but, more importantly, who you ARE NOT.  Clarity provides you with an opportunity to thrive as a specialist rather than merely survive as a generalist. It is better to know what you are not because you create clear boundaries. You don’t want to transmit mixed messages, thereby, diluting your brand. Clarity communicates a clear message of what you do. For example, if you are in HR, you don’t want people coming to you about sales & marketing. The next step is to identify your competitors.
Scanning the professional landscape to see what your competitors are doing, and more importantly, are not doing is critical towards how you’ll position yourself to stand out. Learn from your competitors’ mistakes and capitalize upon the areas that they aren’t already in. Being the first mover in an unsaturated area, lets you become an expert. For instance, if you’re in HR but there aren’t as many people working with newly returned war veterans, then this is a niche where you can employ your transferable skills and become an expert. Once you’ve used clarity to identify your competitors, you can then you can focus on marketing your competitive advantage to the world.
Your competitive advantage is the one thing that you do better than anyone else. Having a clear definition of this advantage will attract more people and opportunities. In HR, you do compile benefits packages in a way that new employee understand? Your ability to translate industry-specific jargon into layman’s terms without diluting its content is your competitive advantage. You can convert this into a special niche being seen as an expert. Once you’re seen as an expert, more people will come to you. The next C is consistency.
The word consistency is defined as ‘steadfast adherence to the same principles, course, form, etc.’ In order to keep current in this increasingly global and competitive landscape, you must be consistent. This means consistently communicating the same message offline and online. Take some time to review how your professional brand comes across these two sectors because it’s imperative that you are consistent in both areas.
Make sure that your resume and LinkedIn profile are the same. If you’ve attained a new certification or a promotion, list them on both your resume and LinkedIn. An outdated LinkedIn profile creates inconsistent messaging. If you’ve been promoted from HR Specialist to Senior HR Specialist, you must list this change on both documents. Recruiters who might be interested in you for one job, may not know that you have a new job or certification. It would be bad for your professional reputation if a recruiter contacts you about a specific position but learns that you’re in another position. Recruiters talk with other recruiters who work at the company that interests you. You don’t want this kind of mistake to precede you before applying for a job. Putting the most recent information on your LinkedIn page guarantees that recruiters can see if you are the best fit for a potential job. The next C is constancy.

Finally, constancy is defined as ‘uniformity or regularity, as in qualities or conditions; invariableness.’ Being highly visible online & offline to your target market is indispensable in today’s marketplace. There are many ways to increase your visibility to ensure that the right people see your talents. Offline opportunities include joining meetups, alumni chapters, and professional organizations. In addition, you can be visible through business cards and stationery. Handing out your personal business cards is an effective marketing tool generating high visibility. Furthermore, you can send thank you letters using your own stationery. Regarding online visibility opportunities, you can register for LinkedIn professional groups, follow people on Twitter or like Facebook pages of companies of which you want to work. Moreover, you can also start a blog. For HR, you can write about interviewing new applicants, dispensing benefits information, handling attrition and completing retirement packages. A great way to merge the offline and online visibility tools to achieve constancy is by creating a communications plan.
Implement a communications plan where you consistently brand your message. Your plan manages how, what, why, when, and where to deploy your offline and online strategies. For instance, you decide to post one HR-related article in your LinkedIn feed. This daily task keeps your profile active attracting employers and recruiters.  The important thing here is to stay consistent. Your communications plan ensures that you regularly do something constructive towards promoting your personal career brand. Incorporating three Cs of clarity, consistency and constancy guarantee increased demand for your personal career brand.


Thursday, October 02, 2014

Summoning the Strength to Review My First PMI-PBA Online Exam Results

                I have summoned the strength to rise above my muscular soreness to start writing down all of my PMI-PBA online exam wrong answers. Writing them down by hand makes me reread the questions and understand the reasons behind the right answers. I also have discovered that I need to learn more of the business analysis terminology and reread PMBOK fifth edition chapters 5, 6, 8, 10 and 13. In a LinkedIn PMI-PBA preparation group most test takers say that they’ve studied chapters 5 (scope management), 8 (quality management) and 13 (stakeholder management). However, while doing the online test, I’ve noticed the importance of chapters 6 (time management) and 10 (communications management). I will also rewrite PMBOK page 61 every single morning to get back into the habit of remembering each process and their interdependencies. I am intent on scoring above 62% on my next online practice exam and over 80% on my final PMI-PBA exam.

Friday, March 30, 2012

Lights, Camera, Business! Day One at the Hill Center's Workshop

             As a Writer Center member, I subscribe to the Hill Center’s newsletter.  On Wednesday I saw An Insider’s Guide to the Business of Media class.  Immediately I wanted to attend.  I emailed the staff about receiving a Writer Center discount.  The staff responded that it was independent of the Hill Center.  I paid the money because learning about the business was what was needed to get my TV pilot launched. 

            This is the best money I’ve ever spent thus far on a class!  As soon as the first seminar starts, I learn something new. This film workshop makes me proud to have an MBA, because I understand the bottom line. It’s amazing how creativity types don’t value LinkedIn. It’s only the go-to business networking site! I know that even MGM, Miramax and Warner Brothers have LinkedIn profiles. Remember, it’s a business. I’m glad the professional at our table drives home this point. ‘You want something working for you when you are asleep!’ He also stresses 1-page resumes because it shows your editing skills.  As a science/business type with a 2-pager, this is news to me.  I’ll get on that immediately!  Also joining TV professional organizations help expand your network enabling you to get jobs.  Furthermore, during the break, I meet with a lady who sits on an organizational board that interests me.  I’m unclear about which membership category I fit since I’m not in the industry.  When I mention professional, she concurs.  I get to save $20 off because I’ve attended today’s workshop.  That’s money in the bank!  This is proof positive that even with the plethora of Skype, online chats and instant messaging, face-to-face still dominates.  There’s no pretense.  You get the answer ASAP!
My business background has aided me during the afternoon session.  When attendees ask about how much creative control they have when pitching their show ideas, I wholeheartedly understand one of the executive’s responses that she has a budget and viewership metrics to meet.  I think that so many of the students and other participants are so busy creating, they aren’t quantifying.  Everything costs money.  Afterward, we exchange business cards and I head home knowing that I have so work to do because I want to feedback on my TV pilot show.  Better get it tomorrow during the pitch session. 
This first day has given me so many ideas and goals to set allowing me to build my resume.  The announcement has a resume workshop flummoxing me because I am in the industry.  Throughout this first day, I learn that I can volunteer and network to create one.  This motivates me to join the women’s professional organization and look to joining some more.  In addition, there are an abundance of project management jobs.  The fact that I have project management certification and writing experience, I know that I can get jobs in film.  Today and tomorrow I will evaluate my transferable skills to land me a film job. 




Monday, March 26, 2012

Creating Win-Win Situations

            Friday I had the hiring agency’s HR lady tell me that I didn’t qualify for the position.  I was disappointed because I was also nursing a nasty cold taking a ½ day off to recuperate.  I truly didn’t need that dismal news upon returning home.  She then asked me for my agency’s contact.  I told her that mine was out until Monday.  Crazed I called my mentor who advised me to reach out to the hiring official.  He might had some pull to hire me.  My officemate told me that my federal status was the sole thing holding me back.  If I wasn’t working for the feds, the hiring agency would had approved me.  Her words calmed me bringing my blood pressure down for the entire weekend.
            Fast forward to Monday.  My agency’s HR responds to my email.  I answer that it has gotten a whole lot more complicated since Thursday night.  Making a follow-up call to see if she’s in her office.  When she confirms, I walk to the second floor telling her everything.  I have taken my finger prints and eQip 85.  Also how originally the site says that I am not selected.  I ask the interviewer this before getting started.  He tells me that the certificate is still good.  Agency HR is astounded that I’ve gotten through the entire process undetected.  In disbelief, I mention that I have the announcement.  She tells me to get them.  Returning to my office, I am disappointed that the higher grade announcement has merit attached.  Printing the USAJOBS account, the lower grade one is for everyone.  I go back down to HR’s office armed with both.  Seeing these two, my HR is flabbergasted.  I guess HR has picked me for the wrong announcement.  I ask her if it is possible to switch me from the higher grade to the lower grade.  This saves me time and HR money.  No one loses face for a paper mistake.  Mine agrees telling me that she anticipates a call from the other HR to smooth it over for me.  Creating a win-win situation speaks of personal maturity.  Why make someone look stupid?