eBay Adventure - Racking Up Stars

                This past weekend and this Monday I received three orders from two clients. One in California and another one in DC. As always I shipped my orders within one business day. Yesterday I visited my eBay account to add inventory and saw my two new 100% customer ratings. Below is the photo showing it.

                I pride myself on providing high quality customer service in the form of answering questions, taking a lot of photos and shipping the same day as payment received. Doing these three things enabling me to have not just one sale but have multiple repeat clients. 

eBay Adventure – Rebounding with Revenue-Generating Activities

                Monday morning my first order of business is going to the post office to ship my eBay order. It is a revenue-generating activity so it is first on my list. I cannot ignore this. I am awaiting another PayPal payment that is overdue but she promises to pay me as soon as she gets off of work. Hey, whatever. I just know that my birthday is Tuesday and I am not shipping anything until Wednesday. Technically, this buyer is beyond the 2-day pay period so I can cancel if she gets funny. Also, today summer has decided to return. Once again in DC it is over 90 degrees so I can get particularly cranky when it is humid.

                I arrive at the post office bright and early (9:10am) and am the third in line. Later this afternoon, the second buyer pays. Immediately I write my thank you card (I always express gratitude with my purchases. They can go anywhere else yet they have decided to pay me.) and the shoes. I manage to ship my second order around 4:30pm meaning that it will arrive to the buyer this Wednesday. This order was one of the shoes which the fraudsters ‘ordered’ but then left eBay. I regained some money out of the situation.

Visit my eBay store: http://www.ebay.com/usr/carljenkin_6

eBay Adventure – All in the Clear

                Immediately after declining the return, all of a sudden I started receiving positive business. I received my payment for two shoes, my bid cleared and I received two more bids from another potential customer. I accepted one but declined that other because business was business. Even though I was decluttering and selling my wares, I still needed to make a profit. I shipped my items priority this past Friday early in the morning. The post office said that it would arrive by Monday. Now this was the first time that I ever shipped to a post office box; but, hey, I still aimed for prompt, high-quality customer service! Besides, the customer paid for it so why not ship it the same day?! I just hoped and started working towards ensuring that I kept the momentum going because I wanted to sell as much merchandise as possible.

Visit my eBay store here: http://www.ebay.com/usr/carljenkin_6